International Roaming (Pay Monthly/Business)

Last updated: 07 May 2018

  1. These specific terms and conditions apply in addition to the Pay Monthly Terms and Conditions and Business Terms and Conditions and unless otherwise stated will apply to you if you are a customer on a Plan under a Pay Monthly or Business Account.
  2. The rates and conditions below apply when you use your Mobile Phone in one of our approved international roaming destinations.
  3. All rates are GST exempt.
  4. Roaming is not available in Australian Territories (including Norfolk Island).
  5. Calling and Texting rates: The following calling and texting rates will apply to you if you are using your Mobile Phone while roaming overseas:

Zone Mobile

Making Calls
Charges apply per minute.
Part minutes are rounded up to the next whole minute.

To a standard mobile or landline number, anywhere, anytime.

Excluding calls to premium rate numbers, such as 018 or international equivvalent.
Mobile

Receiving Calls
Charges apply per minute to receive calls. Part minutes are rounded up to the next whole minute.
Text

Sending Texts
Per text

There is no charge to receive texts.
Zone 1 $0.10 to NZ and Australia
$0.88 to rest of the World
$0.10 $0.10
Zone 2 $2.44 $0.44 $0.79
Zone 3 $2.44 $1.00 $0.79
Zone 4 $3.39 $1.00 $0.79
Zone 5 $4.39 $1.00 $0.79
Zone 6 $7.39 $1.00 $0.79

Zone International Roaming Destination
Zone 1 Australia, Christmas Island
Zone 2 United Kingdom, United States of America, US Virgin Islands
Zone 3 Fiji, Nauru, Papua New Guinea, Samoa, Tonga, Vanuatu
Zone 4 Afghanistan, Brunei, Cambodia, Cook Islands, Hong Kong, India (except Jammu & Kashmir, Assam, and North East), Indonesia, Japan, Korea, Laos, Macau, Malaysia, Mongolia, Myanmar, New Caledonia, Pakistan, Philippines, Singapore, Solomon Islands, South Africa, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam, Zimbabwe
Zone 5 Aland Islands, Albania, Anguilla, Antigua, Antigua and Barbuda, Armenia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Burundi, Canada, Cayman, Channel Islands, China, Croatia, Czech Republic, Denmark, Dominica, Dominican Republic, Estonia, Finland (Aland Islands), France, Georgia, Germany, Gibraltar, Greece, Grenada, Hungary, Iceland, Ireland, Isle of Man, Italy, Jamaica, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Montserrat, Mozambique, Nepal, Netherlands, Norway, Palestine, Paraguay, Poland, Portugal, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent, San Marino, Seychelles, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Timor Leste, Turkmenistan, Turks and Caicos, Uganda, Ukraine, Vatican City
Zone 6 Algeria, Argentina, Aruba, Belize, Benin, Bermuda, Bolivia, Brazil, Cameroon, Cape Verde, Chile, Congo, Congo DRC, Cote D'Ivoire (Ivory Coast), Cuba, Cyprus, Djibouti, Egypt, El Salvador, Equatorial Guinea, Faroe Islands, French Polynesia, Gabon, Gambia, Ghana, Guam, Guinea, Guinea Bissau, Guinea Conakry, Haiti, Iran, Israel, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Kuwait, Lebanon, Liberia, Maldives, Mauritius, Mexico, Morocco, Nigeria, Oman, Panama, Peru, Puerto Rico, Qatar, Russia, Saudi Arabia, Serbia, Sierra Leone, South Sudan, Sudan, Tajikistan, Tanzania, Tunisia, Turkey, UAE, Uruguay, Uzbekistan, Yemen, Zambia

Data Rates

The following data rates apply to you if you are using your Mobile Phone while roaming overseas and you are a customer on any:

  1. Pay Monthly consumer 2degrees Plan (including any consumer NZ Carryover Data Plan and Retired Plan), or
  2. Business Mobile Data Plan (not being the 100MB NZ Data Plan); or
  3. Business Plan retired before 13 March 2013:
Country Data Rate

Charges apply per MB

This includes sending and receiving Picture Messages (MMS)
Australia, Christmas Islands , Canada, China, Czech Republic, Fiji, France, Hong Kong, Ireland, Italy, Macau, Malaysia, Papua New Guinea, Samoa, Singapore, Spain, Taiwan, Thailand, Tonga, UK, USA and Vanuatu $0.10
Puerto Rico, US Virgin Island, Nauru $0.50
Rest of the World* $10.00

The following data rates apply to you if you are using your Mobile Phone while roaming overseas and you are a customer on any:

  1. Business Choice Plans;
  2. Business Connect Plans;
  3. Retired $100 (+GST) or below Business Select Plan;
  4. Business Link Plan;
  5. Retired Business Freedom Plan;
  6. Retired Business Connect Talk & Text / Data Connect (24 month) Plan;
  7. Retired Business Share Everything or Business Carryover Plan; or
  8. 100MB NZ Data Plan:
Country Data Rate

Charges apply per MB

This includes sending and receiving Picture Messages (MMS)
Australia, Christmas Islands, Canada, China, Czech Republic, Fiji, France, Hong Kong, Ireland, Italy, Macau, Malaysia, Papua New Guinea, Samoa, Singapore, Spain, Taiwan, Thailand, Tonga, UK, USA and Vanuatu $0.10
Puerto Rico, US Virgin Islands, Nauru $0.50
Germany, India (expect Jammu & Kashmir, Assam and North East) and Japan $2.50
Rest of the World* $10.00
Cook Islands Roaming Data is available until 19th of January at $10/MB After this date, data roaming will not be available until further notice.
Egypt, Hungary Roaming Data is available until 9th of Feb at $10/MB After this date, data roaming will not be available until further notice.


*For the full list of international roaming destinations visit www.2degreesmobile.co.nz